Connect With Your Customers
An extension of your business. We can help your customers connect with you 24 hours a day. Over the phone or online. You’re never closed.
Our Mission Is To
Exceptional customer service starts with friendly, knowledgeable staff willing to go the extra mile for your customers. We are your virtual receptionist, here all the time. 24/7/365
Our guarantee: No long term contracts, no hidden fees and pay as you go.
Daniels Communications is a division of The Daniels Group. We are a HIPAA Compliant, woman-owned business in the 3rd Generation.
Not only does our live business answering service operate 24 hours a day, 7 days a week, 365 days a year, we’re also scalable and prepared to start answering your calls within 3-days of your consultation.
Streamlined communication across all channels: In a competitive landscape customer acquisition and retention are essential to an organization’s success. We specialize in a superior customer experience that builds loyalty and trust.
Give us your list and your script, we’ll handle the rest. Reduce wait time and increase conversion. Our workforce management tools and software provide the data you need to feel comfortable handing over your inbound/ outbound campaigns.
Since 1955 our team has provided exceptional customer service. Our professional agents go the extra mile for your customers and take your business calls anytime – day or night. At Daniels Communications, we are your virtual receptionist, here all the time. 24/7/365.
We offer HIPAA-compliant call center and chat services for businesses of any size. From healthcare organizations and doctors to plumbing and home services professionals, we work with any business that needs to connect with their customers quickly and efficiently.
With Daniels Communications, your business is never closed. Our onboarding process is simple with our team ready to start answering your calls within 3 days of consultation. Our team will tailor their service to your brand and ensure an excellent customer experience. No matter the day, time, holiday, or weather, our systems stay in place and ensure your customers can reach your business no matter what.
At Daniels Communications, our people are at the center of our organization. Our team is fully-trained, courteous, and ready to support your business. We understand how important first impressions are and strive to provide the best, customized experience.
Our dedicated team is 100% U.S. based and trained to make every experience simple and easy for your customers. We serve as an extension of your team and treat every customer as if they were our own.
We built our business to accommodate organizations of every size. In addition to giving amazing service, we make the process simple for you. We offer a variety of plans with no contracts and no hidden fees. Just pay as you go. We guarantee you’ll be happy with our service.
Daniels Communications is trusted by businesses in a variety of industries and sizes. Hear what our customers have to say:
Daniels Communications, a division of The Daniels Group, is a woman-owned, third-generation business.
Since 1955, our goal has been to grow your business and be your go-to communications partner. We are customer-focused and here to help you achieve your goals. We take ownership in every, customer interaction and deliver outstanding service.