Virtual Receptionist Services

Your Calls Handled 24/7/365

Pricing:

• Monthly Fee: $40.00

• Monthly Minutes up to 500 = $1.40/minute

• Monthly Minutes 501-1000  =  $1.30/minute

• Monthly Minutes over 1000 =  $1.25/minute

Plan Includes:

• Always on 24/7/365. Never an added fee to do our job.

• Ensure you are getting the best possible service with our call recording system. You have online access to 100% of your calls.

• Monitor your specific marketing campaigns and track results by using unique phone numbers for different purposes (up to 2).

• Messages can be sent to you using a variety of methods; all based on what fits your business needs.

Service Includes:

• Calls covered 24/7/365

• Receive messages by SMS or Email

• Access to multiple voicemail boxes

• Local area phone numbers (up to 2)

• 100% of your calls are recorded

Get In Touch

Let’s discuss your business needs and how Daniels Communications can help.

Answering The Call

50+ years of experienced service

  • TRAINED STAFF – Since 1955 our agents have provided exceptional service for overflow, after-hours, emergencies and more. We know the value of customer acquisition and retention. Every client deserves personalized, efficient service; your calls will be answered by a friendly, patient and professional voice no matter when the phone rings.
  • FULL SERVICE – From help desk to order taking,  our virtual receptionists act as your front office. We can schedule your appointments,  dispatch techs, keep a calendar, and make warm reminder calls.  We make you look good,  and keep your customers happy.
  • 24/7 – Our professional customer service agents can help you and your customers connect. Our fully-trained and courteous operators are there to take your customer calls anytime – day or night.
  • COMPLIANT – We provide HIPAA-compliant call center services for professionals – from doctors and health care organizations to plumbing, HVAC, electrical and restoration services who need to connect to their customers quickly and efficiently.

The Fine Print

• A one-time Account Set-Up fee, a minimum of $95.00, will be added to your first monthly bill.

• Pricing shown reflects payments by check or ACH. A 3% surcharge applies to all credit card payments.

• Optional miSecure User License, $5.00 per month. miSecure Messages is a secure, cloud-based messaging and notification application that sends encrypted messages.