LIve Chat, Email & Text Support
Never miss a chance to connect with your customer. DCI gives you the opportunity to meet your customers where they are and how they want to communicate.
Sometimes your customer just needs a quick answer. We can help you stand out with a seamless online presence.
We can handle your messages via text, or interact with your customers via text. We can also send out marketing or informational text messages that meet your customers where they are.
Are they email and customer support requests piling up? We can help. We offer a seamless experience for your customers and piece of mind for you that everything is handled.
Our trained personnel are skilled in all areas of the e-Commerce Customer Service Cycle. Depending on your particular needs, you can select shared agents, who conduct multiple campaigns, or dedicated agents, who focus solely on your business.
Let’s discuss your business needs and how Daniels Communications can help.
50+ years of experienced service
Daniels Communications, Inc, a division of The Daniels Group, is a tech-enabled live contact / call center based in the United States.