Medical Answering Service

Professional, reliable, fully staffed, HIPAA Compliant

HIPAA Compliant Answering Service

Peace of mind that your patients and practice handled 24/7.  Answering the call for physicians,  hospitals,  medical centers.  We can handle your after hours calls,  overflow,  lunchtime support.   Handle your on call schedule with our online portal.  Breathe easy knowing it’s handled.

HIPAA Compliant App

Our HIPAA compliant app is an award-winning messaging and notification application that sends encrypted messages and attachments to Android™ and Apple™ mobile and wearable devices.   Increase productivity, reduce errors, and eliminate security risks within your organization by using secure communications.

Cloud Based Real Time Portal

Access your account and messages anytime via our online portal.  All of your calls are recorded and those calls are available online anytime.  Run reports that give you valuable business insight.  Update your info anytime.

Get In Touch

Let’s discuss your business needs and how Daniels Communications can help.

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Answering The Call

50+ years of experienced service

  • TRAINED STAFF – Since 1955 our agents have provided exceptional service for overflow, after-hours, emergencies and more. We know the value of customer acquisition and retention. Every client deserves personalized, efficient service; your calls will be answered by a friendly, patient and professional voice no matter when the phone rings.
  • FULL SERVICE – From help desk to order taking,  our virtual receptionists act as your front office. We can schedule your appointments,  dispatch techs, keep a calendar, and make warm reminder calls.  We make you look good,  and keep your customers happy.
  • 24/7 – Our professional customer service agents can help you and your customers connect. Our fully-trained and courteous operators are there to take your customer calls anytime – day or night.
  • COMPLIANT – We provide HIPAA-compliant call center services for professionals – from doctors and health care organizations to plumbing, HVAC, electrical and restoration services who need to connect to their customers quickly and efficiently.